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Child Safety Policy

Last Updated: January 17, 2026

At Fiamora, the safety of children is our highest priority. We have zero tolerance for child sexual abuse and exploitation (CSAE) and are committed to preventing, detecting, and responding to any such content or behavior on our platform.

1. Our Commitment

Fiamora is committed to:

  • Maintaining a platform free from child sexual abuse material (CSAM)
  • Protecting minors from exploitation, grooming, and abuse
  • Complying with all applicable laws regarding child safety
  • Cooperating fully with law enforcement agencies
  • Implementing industry-leading safety measures and technologies

2. Age Restrictions

Fiamora is strictly for users aged 18 years and older. We:

  • Require users to verify they are 18+ during registration
  • Immediately terminate accounts of users found to be under 18
  • Use age verification mechanisms to prevent underage access
  • Regularly audit user accounts for age compliance

3. Prohibited Content and Behavior

The following are strictly prohibited on Fiamora and will result in immediate account termination and reporting to authorities:

3.1 Child Sexual Abuse Material (CSAM)

  • Any imagery, video, or content depicting minors in a sexual or suggestive manner
  • Computer-generated, drawn, or animated content depicting minors in sexual situations
  • Content that sexualizes children in any form

3.2 Child Exploitation

  • Grooming behavior or attempts to establish inappropriate relationships with minors
  • Solicitation of sexual content from minors
  • Sharing or requesting contact information of minors for inappropriate purposes
  • Any form of child trafficking or exploitation

3.3 Inappropriate Content Involving Minors

  • Sexualized comments about minors
  • Content that encourages or glorifies child abuse
  • Links to external sites containing CSAM

4. Detection and Prevention Measures

4.1 Proactive Monitoring

We employ multiple layers of protection:

  • Age Verification: Mandatory age verification during account creation
  • Content Scanning: Automated systems scan uploaded images and videos
  • Hash Matching: Use of PhotoDNA and other hash-matching technologies to detect known CSAM
  • AI Detection: Machine learning models to identify potential CSAM and grooming behavior
  • Human Review: Trained content moderators review flagged content

4.2 User Reporting

We provide easy-to-use reporting tools:

  • In-app reporting buttons on all content and profiles
  • Dedicated email for safety concerns: safety@fiamora.app
  • 24/7 monitoring of safety reports
  • Priority handling of child safety reports

5. Response Protocol

5.1 Immediate Actions

When CSAM or child exploitation is detected or reported, we:

  1. Immediately remove the content from our platform
  2. Permanently ban the offending user account
  3. Preserve evidence for law enforcement
  4. Block re-upload of the content using hash technology
  5. Review related accounts for potential coordinated activity

5.2 Law Enforcement Reporting

We report all instances of CSAM to:

  • National Center for Missing & Exploited Children (NCMEC) via CyberTipline
  • Local law enforcement as required by jurisdiction
  • International authorities through appropriate channels

We provide full cooperation with law enforcement investigations, including:

  • Preservation of evidence
  • User account information (when legally required)
  • Technical assistance in investigations

6. User Responsibilities

All Fiamora users must:

  • Be 18 years of age or older
  • Report any suspected CSAM or child exploitation immediately
  • Not attempt to contact, groom, or exploit minors
  • Not share, request, or distribute content involving minors
  • Comply with all child safety laws in their jurisdiction

7. Reporting Suspected CSAM

If you encounter suspected child sexual abuse material on Fiamora:

  1. Do not share, download, or forward the content
  2. Report immediately using one of these methods:
    • Use the in-app "Report" button
    • Email: safety@fiamora.app
    • Subject line: "URGENT: Child Safety Report"
  3. Provide details: User profile, content description, timestamp
  4. Block the user to prevent further contact

You can also report directly to authorities:

  • NCMEC CyberTipline: www.cybertipline.org
  • FBI: www.fbi.gov/tips
  • Local law enforcement: Contact your local police department

8. Education and Awareness

We are committed to educating our community:

  • Safety tips and resources in our Help Center
  • Regular safety reminders to users
  • Partnerships with child safety organizations
  • Training for our moderation and support teams

9. Technology Partners

We work with leading organizations and technologies:

  • NCMEC: National Center for Missing & Exploited Children
  • PhotoDNA: Microsoft's hash-matching technology
  • Tech Coalition: Industry collaboration on child safety
  • INHOPE: International network of hotlines

10. Continuous Improvement

We continuously enhance our child safety measures through:

  • Regular security audits and assessments
  • Updates to detection technologies
  • Staff training on emerging threats
  • Collaboration with industry experts
  • User feedback and safety reports

11. Transparency

We publish transparency reports including:

  • Number of CSAM reports made to NCMEC
  • Account terminations for child safety violations
  • Content removal statistics
  • Safety feature improvements

12. Contact Information

For urgent child safety concerns:

  • Email: safety@fiamora.app
  • Subject: "URGENT: Child Safety Report"
  • We respond to child safety reports within 1 hour, 24/7

For general safety questions:

  • Email: support@fiamora.app
  • Visit our Contact Page

13. Legal Compliance

This policy complies with:

  • 18 U.S.C. § 2258A (CSAM reporting requirements)
  • Children's Online Privacy Protection Act (COPPA)
  • International child protection laws
  • Google Play Developer Program Policies
  • Apple App Store Review Guidelines

⚠️ Zero Tolerance: Fiamora has absolutely zero tolerance for child sexual abuse and exploitation. Any violation will result in immediate account termination and reporting to law enforcement. We are committed to keeping our platform safe for all users.

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