Contact Us

Have questions, feedback, or need support? We'd love to hear from you! Choose the best way to reach us below.

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Frequently Asked Questions

Before reaching out, you might find your answer in our FAQ section.

Response Time

We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please indicate "URGENT" in your subject line.

Report a Problem

If you're experiencing technical issues with the app:

• Use the in-app "Report a Problem" feature (Settings → Help & Support → Report a Problem)
• Email us at support@fiamora.app with details about the issue
• Include your device type, OS version, and app version if possible

Safety & Abuse

To report safety concerns, harassment, or abuse:

• Use the in-app reporting tools immediately
• Email safety@fiamora.app for urgent safety issues
• We take all safety reports seriously and respond promptly

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